COVID-19 FAQ

COVID-19 FAQ

Is the museum open?

Yes. Note that the museum has shortened its operating hours during the pandemic, including closing on Sundays. We are now open Monday through Saturday, 11:00am to 6:00pm.

 

Are masks required?

Yes. In accordance with Eastern Idaho Public Health (EIPH), masks are required in public in counties with an infection risk of "moderate" or above, based on active case numbers. With sharply rising numbers, Bonneville County entered the moderate risk zone on July 21. See the EIPH COVID-19 Regional Response Plan here. Masks are not required in the museum for children 3 and under as long as they remain in close proximity to adults in their party.

 

What additional health and safety precautions is the museum taking?

The museum is undertaking a massive effort to help fight the spread of COVID-19, including:

  • adding new hand sanitizer stations and sneeze guards
  • limiting attendance numbers to 50 at a time (including visitors, staff, and volunteers)
  • keeping mask-only hours for at-risk and other visitors when the county mask mandate is off (11-12:30 on Monday-Saturday)
  • shortening overall business hours (11-6 on Monday-Saturday, closed Sundays)
  • encouraging physical distancing and mask usage for all visitors, staff, and volunteers
  • hiring a new full-time custodian to implement a new and improved cleaning/disinfection protocol (he started June 2)
  • offering a free stylus for each visitor to use on touchscreens in the exhibit
  • creating signage to communicate new protocols
  • requiring training, assessments, and daily screenings for all staff and volunteers working on site
  • facilitating flexible worksites and schedules for staff

 

What is the new traveling exhibit schedule?

Due to the unexpected closure, Darwin & Dinosaurs has now been extended through the end of 2020. If all goes well, Body Worlds: Animal Inside Out will now open in January 2021.

 

Is the Discovery Room open?

Yes, the Marie Putnam Discovery Room is open during business hours by appointment only, with full disinfection between each use. Reserve a 30-minute slot in the Discovery Room by calling 208-522-1400.

 

How will programs be affected?

We have cancelled the majority of in-person programs, including Museum After Dark, Museum Club, Little Learners, Discovery Day, Rocky Mountain Adventure Camps for kids, and the Idaho Falls-Ammon Mini Maker Faire. Most adult programs have moved to virtual formats, and the kids' programs are using a combination of virtual and "camp-in-a-box"-style adventures that can be enjoyed at home. Information can be found using the links above.

 

How will this affect my museum membership?

All existing memberships, as well as new memberships purchased between March and June 2020, have been extended by three months to reflect the duration of the closure.

 

Will my tickets still be honored?

Yes. All tickets that were valid for Darwin & Dinosaurs will still be valid throughout the duration of that exhibit, despite the printed expiration date of May 31.

 

Is the new Idaho exhibit still opening this year?

Yes. Fortunately, development and construction has been able to continue through the closure, and the exhibit, called Way Out West, is still on track to open in December.