COVID-19 FAQ

COVID-19 FAQ

Is the museum open?

Yes! The museum is fully open with two brand-new exhibits: Body Worlds: Animal Inside Out and our new permanent Idaho exhibit, Way Out West.

 

Should I sign up for a time or just walk in?

Both have their advantages. We have limited capacity in accordance with state COVID standards (Stage 3 allows 50 people at a time per spacious exhibit), so we've given you options. Booking an appointment for a specific time guarantees that you'll get in with no wait. However, there is a modest ticket fee for non-museum-members through Eventbrite (MOI members get in free and with no fees). Just walking in means no fee, but you may have to wait for entry if the museum is at capacity. You may go to Eventbrite or call 208-522-1400 to inquire about capacity levels.

Note: Patrons are encouraged to spend up to two hours in the museum -- one hour for each exhibit. If patrons do not arrive within 15 minutes of their scheduled time, they will forfeit their spots to walk-ins.

 

Are masks required?

Yes. The CDC, East Idaho Public Health, and the Greater Idaho Falls Chamber of Commerce strongly recommend requiring masks where distancing is not always possible, even though Bonneville County's mask mandate has ended. We will continue watching and talking about when we may safely lift this requirement. Masks are not required in the museum for children 3 and under as long as they remain in close proximity to adults in their party.

 

What additional health and safety precautions is the museum taking?

The museum has undertaken a massive effort to help fight the spread of COVID-19, including:

  • limiting attendance numbers and instituting timed ticketing
  • adding new hand sanitizer stations and sneeze guards
  • encouraging physical distancing and requiring mask usage for all visitors, staff, and volunteers
  • hiring a new full-time custodian to implement a new cleaning/disinfection protocol
  • requiring training, assessments, and daily screenings for all staff and volunteers working on site
  • facilitating flexible worksites and schedules for staff

 

What is the new special exhibit schedule?

Body Worlds: Animal Inside Out is open now through September 19. We will announce our next exciting special exhibits in the near future.

 

Is the Discovery Room open?

The Marie Putnam Discovery Room is available by reservation only. You may reserve a 30-minute slot in the Discovery Room online when you sign up for a time to visit the museum.

 

Are educational programs running?

Many in-person programs, including Museum After Dark, Museum Club, Little Learners, and Discovery Day, have moved to virtual formats or a combination of virtual and "camp-in-a-box"-style adventures that can be enjoyed at home. Information can be found using the links above. However, we are pleased to offer a new slate of 2021 Summer Day Camps, which we plan to hold in person with proper precautions.

 

How does COVID affect my museum membership?

All memberships that were active during the museum's closure (March to June 2020), or were purchased during that time, have been extended by up to three months to reflect the duration of the closure. Members are encouraged to sign up for times to visit, but as always, visits for members are free.